Returns Policy
We hope that you will be completely satisfied, but if you are not, please return the products within 7 days of receipt, to:

Customer Returns
Sweet Sentiments
2b Coronation Walk,
Southport
Merseyside
PR8 1RE

Please make sure you enclose your contact details (e.g. Invoice) and details of the problem.

Please note: we do our best to ensure that all sweets are sent out in perfect condition – However, we can not accept responsibility for the climatic conditions experienced once the product has been dispatched e.g. chocolate melting when exposed to heat.

Refund Policy
As we only send out goods that are in perfect condition, we operate a 7 day money back guarantee policy.

If for any reason you are not completely satisfied with the quality of our products please contact us at:
sales@sweetsentiments.co.uk with details of the problem.
You can then return the sweets for an exchange or full refund.

Items ordered in error will be subject to a 20% restocking charge.

We cannot accept returns that have been tampered with, or opened.

All goods remain the property of Sweet Sentiments until full payment has been received.

Copyright
Please note information provided on our website is as a guide only. We will not be held responsible/liable directly or indirectly as a result of the use of this information.

We take every care to ensure our website and email system are virus free, however we will not be held responsible/liable or provide compensation for any Loss or damage caused by our website or e-mail system through error or virus.